Privacy Policy

This Privacy Policy describes how Omica, Inc. and its subsidiaries and affiliates (collectively, "Omica," "we," "us," or "our") collect, use, disclose, and protect personal information when you visit our website at omica.ai, use our products and services, or otherwise interact with us. This policy applies to individuals in the United States, Mexico, and internationally.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our site.

1. Information We Collect

1.1 Information You Provide

• Contact information: name, email address, phone number, company or institution name when you fill out forms, request a demo, or contact us.
• Communications: the content of messages you send us through our contact forms, email, or other channels.
• Professional information: your role, institution, and areas of interest when you engage with our products, inquire about our clinical networks, or attend events.

1.2 Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, device identifiers, and screen resolution.
• Usage data: pages visited, time spent on pages, referring URLs, click patterns, and other interaction data.
• Cookies and similar technologies: we use cookies and similar tracking technologies to enhance your experience and gather analytics. See Section 6 below.

1.3 Information from Third Parties

We may receive information about you from third-party sources such as analytics providers, business partners, and publicly available sources, which we may combine with other information we collect.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website and services.
• To respond to your inquiries, requests, and communications.
• To send you updates, newsletters, and communications (with your consent where required by law).
• To analyze usage trends and improve user experience.
• To comply with legal obligations and enforce our rights.
• To detect, prevent, and address fraud, security issues, or technical problems.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: with trusted third-party vendors who perform services on our behalf (such as hosting, analytics, and email delivery), subject to strict confidentiality obligations.
• Legal requirements: when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: when you have given us explicit permission to share your information.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for the following purposes:

• Essential cookies: required for the site to function properly.
• Analytics cookies: help us understand how visitors interact with the site.
• Preference cookies: remember your settings and preferences.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the site.

7. Your Rights

7.1 United States

Depending on your state of residence, you may have the following rights under applicable privacy laws (including the California Consumer Privacy Act, as amended by the CPRA, and similar state laws):

• The right to know what personal information we collect, use, and disclose.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of personal information (we do not sell personal information).
• The right to non-discrimination for exercising your privacy rights.

7.2 Mexico (LFPDPPP)

If you are located in Mexico, your personal data is protected under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP). For full details on our local data processing practices, please consult our Aviso de Privacidad. You have the right to exercise your ARCO rights at any time:

• Acceso (Access): the right to know what personal data we hold about you and the conditions of its processing.
• Rectificación (Rectification): the right to request correction of inaccurate or incomplete personal data.
• Cancelación (Cancellation): the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Oposición (Opposition): the right to object to the processing of your personal data for specific purposes.

You may also revoke your consent for the processing of your personal data at any time by contacting our Privacy team. Such revocation will not affect the lawfulness of processing carried out prior to its withdrawal.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside, including the United States. When we transfer personal data across borders, we implement appropriate safeguards to protect your information in accordance with applicable standardized regulatory protocols.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the Effective Date above. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to submit an ARCO request, please contact us: